PlumbingHub is run by one person, so your message comes to me rather than a support queue. I read everything and reply to most things within a couple of working days.

Worth getting in touch about:

  • A product on this site that is discontinued, out of stock everywhere, or has changed spec. Corrections are genuinely welcome and I would rather hear it from you than leave it wrong.
  • A product you think should be covered, particularly if you have fitted it and have an opinion.
  • Anything factually wrong. I will fix it and say what changed.
  • Press, or a manufacturer who wants to talk. Be aware that I do not take payment for placement or for positive coverage, so if that is the ask you can save us both the time.

Not worth getting in touch about:

I cannot diagnose a fault on your boiler by email, and I am not qualified to. If something is leaking, not heating, or involves gas, you need a plumber or a Gas Safe registered engineer looking at it in person, not a website.

Who runs this

Nick Jolliffe. 16 years running plumbers merchants across the south of the UK, then a couple more with an independent merchant. I now run Sonick Marketing, doing digital marketing for small businesses including plumbers and other trades. If that is what you want to talk about, that is the better place to start.

Get in touch!

Email Address

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