Water Softener Maintenance: Does Your Softener Need Servicing?

by | Plumbing

Originally published: June 15, 2023
Last Updated: May 3, 2024

Reading time: 10.99 minutes

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Is your water softener in need of servicing? Regular maintenance is key to ensuring your water softening system runs efficiently. From checking salt levels to cleaning the brine tank and eliminating salt bridges, there are several steps you can take to keep your system in top condition.

But what if your water softener has stopped working or is less efficient than before?

In this blog post, we will explore how to identify when your water softener needs servicing, what happens during a service, and answer some frequently asked questions about water softener maintenance.

Key Takeaways

  • Majority of water softeners don’t need servicing
  • Basic regular maintenance steps required to keep water softener working well
  • Cleaning out the brine tank occasionally is recommended
  • Consider replacement if the water softener is more than 10 years old

Do water softeners need servicing?

Water Softener Maintenance

The good news is that most modern water softeners are designed to be low-maintenance and require very little servicing. Manufacturers understand the importance of providing a hassle-free experience for their customers, which is why they’ve developed systems that can effectively maintain themselves with minimal effort on your part.

Here are some key reasons why water softeners don’t usually need servicing:

  1. Self-cleaning feature: Many water softeners come with self-cleaning mechanisms that automatically flush out any accumulated minerals or debris, keeping the system functioning optimally.
  2. Smart technology: Some advanced water softeners are equipped with smart sensors that monitor the system’s performance and alert you when maintenance is required, such as salt replenishment or filter replacement.
  3. Durable construction: Manufacturers use high-quality materials and components to ensure the longevity and reliability of water softeners, reducing the need for frequent repairs.

How to Keep Your Water Softening System Running efficiently

To keep your water softening system running efficiently, there are several key points to consider.

Regularly checking your system’s salt levels ensures that it can regenerate properly and continue to soften your water effectively.

Cleaning your brine tank regularly prevents buildup and maintains the overall health of your system.

Additionally, looking for and eliminating salt bridges, using the right type of salt, and utilising a resin bead cleaner can further optimise the performance and longevity of your water softening system.

Regularly Check Your System’s Salt Levels

Water Softener Salt

Check your salt levels regularly to ensure optimal performance of your water softening system.

The salt in the brine tank is essential for the ion exchange process, where sodium ions replace magnesium and calcium ions to soften the water.

If the salt level is too low, your system won’t be able to effectively soften the water, resulting in hard water with residue on fixtures and dry skin and hair.

By regularly checking and topping up the salt in your system, you can ensure that it continues to function efficiently.

This simple maintenance step is crucial for maintaining the performance of your water softener system and preventing any issues that may arise from low salt levels.

Clean Your Brine Tank Regularly

To keep your water softening system running efficiently, regularly clean out the brine tank. This is an important maintenance step that ensures the effectiveness of your softener’s regeneration process. Here are some key points to consider:

  • Remove any clumps or sludge that may have formed in the brine tank, as these can hinder the regeneration process.
  • Check for any buildup of salt residue on the walls or bottom of the tank and clean it thoroughly.
  • Inspect the brine well and make sure it’s free from any debris or blockages.

Look For and Eliminate Salt Bridges

To ensure your water softening system operates efficiently, it’s important to regularly look for and eliminate salt bridges.

A salt bridge is a crusty buildup of salt residue that forms in the tank of your water softener. When a salt bridge occurs, the salt doesn’t dissolve in the water, preventing proper regeneration of the resin and resulting in ineffective water softening.

Salt bridges are typically caused by high humidity or the use of low-quality salt. Fortunately, you can easily break up a salt bridge on your own. However, if salt bridges become a recurring issue, it may indicate an underlying problem with your water softener that requires professional assistance.

Use the Right Type of Salt

Make sure you’re using the proper type of salt to keep your water softening system running efficiently. Using high quality salt designed specifically for water softeners is essential to prevent the build-up of insoluble impurities that can clog your system. Here are four important considerations when choosing the right type of salt:

  • Opt for high-purity salt: Although it may cost more, high-purity salt is worth the investment as it ensures the longevity of your water softener.
  • Avoid other types of salt: Using salt that isn’t designed for water softeners can lead to the accumulation of impurities and potential system clogs.
  • Look for salt specifically labeled for water softeners: This ensures that the salt is formulated to work effectively with your system.
  • Consider the salt’s compatibility with your system: Different water softeners may have specific salt requirements, so be sure to follow the manufacturer’s recommendations to maintain optimal performance.

Use a Resin Bead Cleaner

Are you wondering how to keep your water softening system running efficiently? One way to achieve this is by using a resin bead cleaner.

Resin beads are an essential component of water softeners, but over time, they can lose their effectiveness due to erosion or the buildup of minerals and organic compounds. To maximise the lifespan of your resin beads, it’s recommended to periodically pour a water softener cleaner into the brine tank during routine maintenance. Follow the manufacturer’s instructions for the recommended amount.

After adding the cleaner, run a manual regeneration cycle to flush out the cleaner and any impurities. This process will help maintain the efficiency of your water softening system and ensure optimal performance.

Regular use of a resin bead cleaner is an important part of water softener maintenance to keep your system running smoothly.

Replace Your Water Softener Resin

If you want to keep your water softening system running efficiently, it’s important to replace your water softener resin when it stops working effectively. Here are four important points to consider:

  • Resin breakdown: Over time, high levels of iron and chlorine can deteriorate the resin, causing it to lose its effectiveness in removing hardness from the water.
  • Indicator of resin breakdown: If your water softener is consuming salt as usual but not producing enough soft water, or if you notice small particles called ‘fines’ in your water, it’s a sign that the resin needs replacement.
  • DIY or professional: While you can replace the resin yourself, it’s faster and more efficient to have a professional do it. They can also check the resin during regular service appointments.
  • Regular replacement: To ensure optimal performance, it’s recommended to replace the top 10% of the resin bed with new resin.

Clean the Venturi Valve

To ensure the efficiency of your water softening system, clean the venturi valve regularly by unscrewing the cover, removing the internal parts, and cleaning them with soap and water. The venturi valve plays a crucial role during the regeneration cycle by creating suction to transport the brine solution into the resin tank.

However, due to frequent contact with brine, the valve can become blocked with sediment, which can disrupt the entire system’s functioning. By inspecting the venturi valve during your water softener maintenance check, you can identify any build-up or blockages.

Cleaning the valve once or twice a year is generally sufficient to keep it clear of debris, although more frequent cleaning, can be done if desired. Regularly cleaning the venturi valve will help keep your water softening system running efficiently and prevent any potential issues.

What if my water softener has stopped working or is less efficient than before

Experiencing a malfunction or decreased efficiency with your water softener? Don’t worry, there are steps you can take to address the issue. Here are some possible scenarios to consider:

  • The water softener may have stopped working due to a power outage or a tripped circuit breaker. Check the power supply and reset any tripped breakers.
  • The resin bed in the water softener may be exhausted and need to be replaced. This can cause the system to be less efficient in softening the water.
  • The brine tank may be clogged or dirty, affecting the regeneration process. Cleaning out the tank can help restore the system’s efficiency.
  • The control valve or other components of the water softener may be faulty or damaged. In this case, professional servicing or replacement may be necessary.

How to know if your water softener needs servicing

To determine if your water softener needs servicing, there are a few key indicators to look out for.

Firstly, if you notice that your water is becoming hard or if you’re experiencing a decrease in the effectiveness of the softener, it may be time for a service.

Additionally, if your water softener is more than 10 years old or if you’re encountering any issues with the regeneration cycle or controls, it’s recommended to seek professional attention or a replacement unit.

Read more: The best water softeners you can buy today

What happens during a water softener service

During a water softener service, a professional technician will perform various tasks to ensure that your system is functioning optimally. This includes:

  • Cleaning out the brine tank
  • Removing any salt bridges
  • Thoroughly cleaning the tank with soap and water

They’ll also optimise the valve settings to ensure they’re at the correct level for your water hardness and usage levels. In addition, the technician will:

  • Check and replace any worn parts to keep the water softener running smoothly
  • Test your water to ensure that the water softener is still performing at the desired level
  • Make any necessary adjustments to account for changes in the local water supply

Frequently Asked Questions

How often does a water softener need servicing?

Servicing frequency for a water softener depends on several factors. To give you a clear idea of how often your water softener may need servicing, consider the following:

  • Water hardness: If your water supply has high levels of hardness, your water softener may require more frequent servicing.
  • Age and build quality: Older models or those with poor build quality may need servicing more often.
  • Manufacturer’s recommendations: Some water softeners require yearly servicing by a trained professional, while others boast of lasting 10-15 years without servicing.
  • Regular maintenance: Performing basic maintenance tasks such as keeping the softener topped up with salt and cleaning the brine tank can help keep the unit working efficiently.

What is the service life of a water softener?

You may be wondering how long your water softener will last. The service life of a water softener can vary depending on various factors.

High-quality water softeners are designed to last between 10 to 15 years before needing to be replaced.

If you are looking for a new water softener check our article on the best water softeners you can buy today.

Is it bad to leave water softener empty?

If you leave your water softener empty, it can have negative effects on its overall performance and efficiency. Here are four reasons why leaving your water softener empty is bad:

  • Decreased efficiency: When the water softener is empty, it can’t perform its job of removing hard minerals from the water effectively. This leads to decreased efficiency in softening the water.
  • Potential damage: When the water softener is empty, it may cause damage to the internal components of the system. Without water and salt, the system may experience corrosion or build-up of hard minerals.
  • Increased wear and tear: Leaving the water softener empty for extended periods can result in increased wear and tear on the system. This can lead to the need for more frequent servicing or even replacement.
  • Ineffective regeneration: The regeneration process in a water softener requires a sufficient amount of salt and water. If the system is empty, it can’t properly regenerate, resulting in ineffective softening of the water.

To ensure the optimal performance and longevity of your water softener, it’s important to avoid leaving it empty and regularly maintain the system.

How often should a water softener clean itself?

Generally, most modern water softeners are designed to clean themselves automatically on a regular basis, typically a minimum of once a week. However, the frequency may vary based on the hardness of your water, the capacity of your water softener and your usage.

It’s important to consult the manufacturer’s instructions or contact a professional to determine the specific cleaning schedule for your water softener. Regular cleaning ensures that your water softener continues to function efficiently and prolongs its lifespan.

Conclusion

In conclusion, regular maintenance is crucial for keeping your water softener system running efficiently.

By following basic maintenance steps such as topping up the salt and flushing away excess hard minerals, you can prolong the lifespan of your water softener.

However, factors such as changes in water hardness and wear and tear on moving parts may indicate the need for professional servicing.

It’s important to assess the condition of your water softener regularly to ensure it continues to effectively soften your water.

If you have any questions leave us a comment below!

Disclaimer

plumbinghub.info is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk, amazon.ca or amazon.it.

About Nick Jolliffe

With over two decades of experience in the Plumbing and Heating industry, Nick has become a trusted expert in the field. He has developed an impressive product knowledge across all aspects of plumbing and heating, including renewables, making him the go-to person for advice and product recommendations for any plumbing application. Whether you're a tradesperson or a DIY consumer, you can trust Nick to provide you with the right solution for your plumbing needs.

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